Frequently Asked Questions - FAQs
Do you have a brick and mortar retail location?
No, I work out of my garage at home and only take orders online at brownpaperposies.com or by calling (925) 216-8492.
Do you offer same-day flower delivery in Marin County?
Yes, we provide same-day delivery in Marin County (excluding West Marin) for orders placed before 12:00 PM. (cities and areas serviced: San Rafael, Terra Linda, Marinwood, Lucas Valley, Ignacio, Novato, San Anselmo, Fairfax, Ross, Kentfield, Greenbrae, Larkspur, Corte Madera, Mill Valley, Tiburon, Belvedere, Strawberry, Sausalito)
How much does flower delivery cost in Marin County?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Can I order online or by phone?
Yes! You can order online anytime at brownpaperposies.com or by phone at (925) 216-8492 during our business hours (Mon 9:00 AM-5:00 PM, Tue Closed, Wed-Sun 9:00 AM-5:00 PM).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, we will leave the flowers at the front door, or in another safe spot and let the recipient know.
Do you deliver flowers to hospitals, offices, or event venues in Marin County?
Yes, we deliver to homes, hospitals, businesses, and venues across Marin County. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Brown Paper Posies?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in San Rafael and Marin County, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.
